With support from SAP Logistics integrators IGZ, Hansgrohe has set a new standard in logistics: From autumn 2011, SAP EWM/MFS (SAP Extended Warehouse Management/SAP Material Flow System) is now managing all of the processes at the company's existing highly-automated logistics centre in Offenburg.In the sanitaryware segment, Hansgrohe enjoys the reputation of being an innovation leader in technology, design and sustainability. And these efforts have paid off: in 2011, the Hansgrohe Group posted new record figures for sales and earnings of approximately €764 million. This success can also be attributed to a logistics setup precisely tailored to the needs of the markets. "We call it 'customer logistics'," explains Volker Weisenhorn, Head of Customer and Distribution Logistics at the Offenbu