Real Time Track & Trace with the Tour Tracking App®

With real data from mobile devices, your entire supply chain gains in capacity and cost transparency. Planning processes that influence the entire supply chain can be carried out much more precisely.

Smooth and transparent communication between all parties along the supply chain is therefore indispensable – the Tour Tracking App® for SAP TM will help.

Area of Application

For the modern consumer, the traceability of consignments is already a matter of course. But thanks to the advancing digitization, the associated potentials and opportunities are increasingly being used in the area of ??transport and intralogistics.

The Tour Tracking App® in conjunction with SAP TM makes it possible to use exactly these potentials, regardless of whether the transaction is handled by our own vehicle fleet or by specialized service providers.

On the one hand receiving status messages, while on the other hand beeing able to react to this amount of data, up to the possibilities of the evaluability.

After all, the events reported by the driver can be processed in a structured manner using SAP TM and used for reliable real-time decisions and follow-up processes. In addition, complete and meaningful reporting can be created with this information in his system – SAP TM. In combination with SAP BI, a graphical representation is made.

Optional extensions and expansion stages can be brought in easily due to the open concept.

Advantages / Usage

  • Transparency of resource utilization in real time
  • Comparison of planned and actual times for route optimization
  • Measurement and optimization of delivery performance
  • Better delivery reliability through increased transparency
  • Damage documentation (optional)
  • Customer satisfaction through improved information capability
  • More reaction possibilities in the communication with receivers
  • Minimizing error rate in communication
  • Paperless, electronic workflows
  • No master data maintenance necessary
  • Use of IoT and Blockchain
  • Fulfillment of legal requirements (POD / confirmation of arrival)

Key Facts

  • Transparency of resource utilization in real time
  • Delivery reliability through transparency
  • Reduction of freight costs through planning based on real data
  • Paperless, electronic workflows
  • Platform independency


  • SAP UI5 technology
  • Availability on Android, Apple and Windows Tablets
  • Usage of usually existing hardware (smartphones, tablets)
  • Reuse of existing SAP dialogs (optional)
  • Connection technology: tachograph, telematics, temperature sensors, door opening sensors, ...